[Resolved] Issue Preventing Songs from Being Played on Some Android Devices
The issue in Aeclis that prevented songs from being played on some Android devices, which began at 12:00 JST on Sunday, October 11, was resolved at 13:15 JST on Sunday, October 11.
What happened
- When trying to play a song, the message "Unable to connect to the server." appeared and the game returned to the title screen
Cause
On some Android devices, the device verification performed by our server could not be completed. We have fixed the server-side process.
If the same message still appears, please restart the app and try again. If the problem persists, please email us at the address listed on our Contact page (contact@aeclis.com) and include your device model and Android version.
We apologize for the inconvenience.
