Privacy Policy

Last Updated: 2026-09-14

This page is a translation provided for convenience. If there is any inconsistency, the Japanese version prevails.

1. Introduction

This Privacy Policy sets out how nemutone (the "Operator") handles personal information in connection with "Aeclis" (the "Service"). The Operator's name and address will be disclosed without delay upon request from the user.

2. Information We Collect

The Service collects the following information.

Email address (for account authentication)
Display name (for your profile)
Device and application identifiers
Usage of the Service (play records, access logs, etc.)
Purchase and payment records
Crash, error and other diagnostic information

3. Purpose of Use

We use the information we collect for the following purposes.

To provide and operate the Service
To provide user support
To improve and develop the Service
To prevent unauthorized use
To send important notices

4. Provision to Third Parties

The Operator does not provide Users' personal information to third parties, except in the following cases.

Where the User has consented
Where required by law

The Operator may entrust the handling of personal information to external contractors to the extent necessary to achieve the purposes of use, and exercises necessary and appropriate supervision over such contractors.

5. Use of External Services

The Service uses external cloud services for purposes such as data storage, authentication infrastructure and fault diagnosis. Information we collect may be stored on the servers of these services, including servers located outside Japan.

6. Analytics and Cookies

The Operator uses analytics tools provided by Google LLC to understand usage of the Service and to improve it. In the app, "Google Analytics for Firebase" sends information to Google such as the screens you viewed, application identifiers, the approximate region inferred from your IP address, and purchase events. On the website, "Google Analytics" uses cookies to send information to Google such as the pages you viewed, access dates and times, and referrers.

Data collected in this way is managed in accordance with Google's Privacy Policy.

To stop data collection on the website, disable cookies in your browser settings or use the opt-out add-on provided by Google.

7. Security Measures

The Operator appropriately manages the information it collects and implements security measures to prevent unauthorized access, leakage and tampering. Details of the measures implemented will be disclosed without delay upon request from the user.

8. Account Deletion and Retention

You can delete your account from the account deletion page.

Some records may be retained after deletion for the period required by law, or to the extent necessary to prevent fraud. Any other information is erased or anonymized once it is no longer needed.

9. Children's Privacy

The Service is not intended for use by persons under the age of 13. If the Operator becomes aware that a person under the age of 13 has provided personal information, the Operator will promptly delete such information.

10. Changes to This Policy

The Operator may change this Privacy Policy. Material changes will be announced within the Service.

11. Requests for Disclosure and Contact

Users may request disclosure, correction, deletion, or suspension of use of their own personal information. For such requests, and for any questions about this Privacy Policy, please contact us via the Contact page or at contact@aeclis.com.

PRIVACY POLICY